Cancellation Policy

A non-refundable deposit of $500 is required to secure your room reservation. This is most easily done during your online booking process or over the phone with your credit card (Mastercard and Visa only); however, deposit payments may also be sent by cheque, money order, or direct deposit. Your booking will be confirmed in writing after funds have cleared our bank account.

For all 4, 5 and 12-Night programs a single discount of 5% is available for return guests and pensioners.

The full remaining balance is payable on or before arrival. We accept cash, cheque, money order, direct deposit, EFTPOS, or credit card (Mastercard and Visa only).

Reservations cancelled or postponed are able to be transferred once and must be used within 6 months. If you do not redeem your transfer within 6 months, your deposit will be forfeited.

There are no refunds or credit given for early departures.

If you need to reschedule or transfer your reservation, please contact our retreat coordinators as early as possible before your scheduled arrival date. We will do our best to accommodate your preferred alternative dates subject to retreat room availability.